Privacy Policy
How we collect, use, and protect your information when you plan a trek or tour with us.
Last updated: September 14, 2026At Gurkhas Trail Adventure, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we handle your information when you visit our website or use our trekking, tour, and adventure services. By using our website, you agree to the practices described below.
1Information we collect
When you contact us, make an inquiry, request a trekking package, or book a tour, we may collect information such as:
- Full name
- Email address
- Contact number
- Country of residence
- Passport or travel information when required for trip arrangements
- Trekking preferences and special requests
- Any other information you voluntarily provide to us
We may also collect basic technical information, such as your browser type, device information, IP address, and website usage data.
2How we use your information
The information we collect may be used to:
- Respond to your inquiries and booking requests
- Arrange trekking, tour, accommodation, transportation, and related services
- Communicate with you about your travel plans
- Provide customer support and important trip updates
- Improve our website, services, and customer experience
- Process payments and maintain business records
- Meet applicable legal and administrative requirements
We will not use your personal information for unrelated purposes without a valid reason or your consent where required.
3Information protection
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted through the internet.
6Third-party websites
Our website may contain links to external websites, including travel partners, payment providers, and other online services.
Gurkhas Trail Adventure is not responsible for the privacy policies, content, or security practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
7Data retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal or administrative obligations.
The length of time we retain information may depend on the type of information and the purpose for which it was collected.
8Your privacy rights
Depending on applicable law, you may have the right to:
- Request information about the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Withdraw consent for certain uses of your information
- Ask questions about how your information is handled
To make a privacy-related request, please contact us using the details below.
9Children's privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.
10Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.
Any revisions will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.