Booking
FAQ
Frequently asked questions
Browse by topic, or just scan the lot — most trekkers have three or four of these on their mind before booking.
Booking & Payment
4 questionsHow do I book a trek with Gurkhas Trail Adventure?
Pick a route from our trip pages and send us your preferred dates through the enquiry form or WhatsApp. We'll confirm availability within 24 hours and send a booking form along with a deposit invoice.
What deposit do I need to pay, and when?
We ask for a 20% deposit to secure your place, with the balance due 30 days before departure. For treks booked less than a month out, full payment is required at booking.
What's your cancellation policy?
Cancellations more than 45 days out get a full refund minus the deposit. Inside 45 days, refunds scale down as departure gets closer — full details are in the booking form. We strongly recommend travel insurance that covers trip cancellation and high-altitude trekking.
Do you offer private or custom itineraries?
Yes. Most of our departures run as small group treks, but we regularly build private itineraries for families, friends, or solo trekkers who want a different pace, extra acclimatisation days, or a route we don't list publicly.
On the Trail
4 questionsHow fit do I need to be?
You don't need mountaineering experience, but you do need a solid base of fitness. If you can comfortably hike five to six hours over hilly terrain on consecutive days, you're in good shape for treks like Everest Base Camp or Annapurna Circuit. We grade every itinerary as easy, moderate, or challenging on its trip page.
What's the best season to trek in Nepal?
Late September to November and March to May are the classic windows, with clear skies and stable weather. Winter treks at lower altitude are possible for experienced cold-weather hikers, and the monsoon months (June to August) are quieter but best suited to the rain-shadow regions like Upper Mustang.
What about altitude sickness?
Every itinerary above 3,000m is built around gradual ascent and dedicated acclimatisation days. Our guides check in daily and carry a pulse oximeter, and we brief every group on recognising early symptoms of altitude sickness before departure. If symptoms don't improve, descent is never negotiable.
Where will I sleep and eat each night?
On teahouse treks you'll stay in family-run lodges with a bed, blankets, and a shared dining hall serving Nepali and traveller-friendly food. On camping treks in remoter areas, our crew pitches tents and cooks all meals. Either way, hot food and a warm drink are waiting at the end of each day.
Permits & Safety
3 questionsWhat permits do I need, and do you arrange them?
Most routes require a TIMS card and a national park or conservation area permit (ACAP, Sagarmatha, or similar depending on the region). We handle all paperwork for you — just send scanned copies of your passport and passport photos ahead of arrival.
Do I need travel insurance?
Yes, it's mandatory on all our treks. Your policy must cover high-altitude trekking up to the maximum elevation of your route and include emergency helicopter evacuation. We'll ask for your policy details before departure.
What happens in a medical emergency?
Every guide is trained in wilderness first aid and carries a full medical kit and satellite communication device. If a trekker needs to descend or be evacuated, we coordinate directly with rescue helicopter operators in Kathmandu — this is where insurance coverage matters most.
Packing & Gear
3 questionsWhat should I pack for a high-altitude trek?
Layering is everything: a moisture-wicking base layer, insulating mid-layer, and a windproof-waterproof outer shell. Add sturdy broken-in boots, a warm sleeping bag rated to at least -15°C, trekking poles, a headlamp, and good sunglasses for the glare above the treeline. We send every booked trekker a full packing list.
Can I rent gear in Kathmandu instead of bringing my own?
Absolutely — down jackets, sleeping bags, and trekking poles are all easy to rent in Thamel for a few dollars a day, and we're happy to point you to reliable shops when you arrive.
Is there a weight limit for my duffel bag?
On teahouse treks with porter support, we limit personal duffel bags to 12kg per trekker, carried between two people. Anything beyond that can usually be stored securely at your Kathmandu hotel for the duration of the trek.
Guides & Porters
3 questionsWho leads your treks?
All our lead guides are government-licensed, many with backgrounds in the Nepali Army or Gurkha regiments, and years of experience on the routes we run. English-speaking, wilderness first-aid certified, and genuinely good company on a long day's walk.
Are porters and guides fairly treated?
Yes — this matters to us personally. We follow International Porter Protection Group guidelines on maximum carry weight, provide proper clothing and footwear for porters at altitude, and insure our entire crew, not just trekkers.
Should I tip my guide and porters?
Tipping is customary and genuinely appreciated, though never obligatory. As a rough guide, groups often pool USD 10-15 per trekker per day for guides and USD 6-8 per day for porters, given as a group total on the last day of trek.

Hours
Sunday: 9:00 AM – 5:00 PM
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Contact
+44 7486607001
Address
167-169 Great Portland Street
5th Floor, London
W1W 5PF
